From our inception in 1993 our goal has been to provide a level of competence and service that is unrivaled throughout NZ.
To provide the best service possible for our customers, to respond promptly, to pinpoint faults quickly and to offer free service / repair quotes.
For 24 years we have earned a reputation as NZ’s top repair and service specialists of analytical balances and precision scales but we also service ALL types of scientific instruments and laboratory equipment with the same expertise and care and we offer the personal touch so you can always talk to us.
The problem of sourcing competent and prompt scientific instrument and lab equipment servicing throughout the scientific community here in N.Z. has always been a thorny issue. We regularly hear from new customers who have experienced poor service, excessive delays, and sheer incompetence from larger companies from whom one would expect better service.
Our service centre is currently based in Auckland and we cover the entire Auck-Waikato regions and can offer free-Lab equipment assessments and service quotes either at your premises, or from digital photos of your lab equipment via email when a site visit would be impractical. especially if you are based farther South in Wellywood or the Mainland. We have heaps of great customers on the Mainland!
Don’t replace an expensive scientific laboratory instrument prematurely simply because a large scientific equipment company is more interested in selling you a new instrument than providing you with service support for the one you have. Why not try us now for a free-no-obligation repair quote. If it has stopped working? or is playing up? Just courier it up to us and we will have it repaired for you in the shortest time possible!
We offer a 24 month warranty on all our new Lab balances, a 12 month warranty on our used Lab balances and at least three months warranty on all our used scientific instruments and lab equipment.
We also sell new Scientific Lab balances and can source other Lab equipment from one of our affiliate scientific instrument and laboratory equipment companies both here and overseas