About us

bulb3ABOUT   US

Finding competent and prompt scientific instrument and lab equipment servicing  has always been problematic. We regularly hear from new customers throughout the scientific community in N.Z. who have experienced poor service, excessive delays, and sheer incompetence from companies from whom one would expect better service!

We offer the personal touch so you can always talk to us. From our inception in 1993 our goal has been to provide a level of competence and service that is unrivaled in NZ and to provide the best service possible, to respond promptly, pinpoint faults quickly, and offer free service & repair quotes to everyone

For 24 years we have earned our reputation as NZ’s top service specialists of  not only analytical balances and precision scales but also ALL TYPES of scientific instruments and laboratory equipment

Our service centre is currently based in Auckland and we cover the entire Auckland -Waikato regions so we can offer free-Lab equipment assessments and service quotes either at your premises or from digital photos of your lab equipment via email when a site visit would be impractical, especially useful if you are based farther South in Wellywood or the Mainland.  We have heaps of great customers on the Mainland!

Don’t replace an expensive scientific laboratory instrument prematurely simply because a large scientific equipment company is more interested in selling you a new instrument than providing you with service support for the one you have.  Why not try us now for a free-no-obligation repair quote? If it has stopped working or it’s playing up?  Simply courier it to us, and we will have it repaired for you in no time.

We offer a 24 month warranty on all our new Lab balances, a 12 month warranty on our used Lab balances and three months warranty on all our used scientific instruments and lab equipment.

We sell new Lab balances and can source other Scientific Lab equipment from  our affiliate scientific instrument and laboratory equipment suppliers both here and overseas.