We often hear from customers who have experienced poor service, excessive delays, and just plain incompetence from Lab equipment companies throughout NZ, so from our inception in 1993 our goal has been to provide unrivaled service and the “personal touch”
Our service centre is based in Auckland so if your lab equipment – Scientific instruments need attention, simply send it to us for a “same-day-assessment” and we will email you a free service-quote for the repairs. If you are based farther south or on the Mainland? no problem, we can still offer you a free service assessment from your fault description and some digital photos
We offer 24 months warranty on all our new Lab balances and a minimum of three months warranty for all our used scientific instruments and lab equipment.
We can also offer you competitive quotes for new Scientific Lab equipment from our affiliate scientific instrument and laboratory equipment suppliers.